Support
Feature Silver Gold Platinum
Support
Software
Minor Version Builds
Forum support
Email support (may consume tickets) -
Email Initial Response Time - 48h
24h
Hot-fix Builds - -
Tickets 5 tickets
10 tickets 25 tickets
Preferential support - -
Support by core team members - -
Consulting
We encourage you to use our 'free' forum for questions and answers. For specific needs, we're happy to offer you our consulting services.
OLAP Cube Modeling
MDX Code Review / Troubleshooting
MDX / OLAP Performance Tuning
OLAP server plugin & extensions development
Java (architecture, design, performance tuning)