We’d like to thank all participants to our first annual customer satisfaction survey for completing it.
The results have been amazingly positive: 100% of the respondents are happy with icCube (that’s good for our karma).
Going into the details of the overall satisfaction (1–5):
- icCube Server: 4.7
- icCube Reporting: 4.6
- icCube’s Support Team: 4.9
Congratulation to our Support Team for getting a feedback near perfection.
For icCube’s Reporting, the most up-voted features are ‘Fluid layout’, ‘Improved Self BI’, and ‘Improved tablet support’. The icCube Data Analysis & Reporting Team will start working on these new features very soon.
Thanks again for your contribution! We are looking forward to next year’s survey.
By David Alvarez