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We’d like to thank all participants to our first annual customer satisfaction survey for completing it.

The results have been amazingly positive: 100% of the respondents are happy with icCube (that’s good for our karma).

Going into the details of the overall satisfaction (1–5):

  • icCube Server: 4.7
  • icCube Reporting: 4.6
  • icCube’s Support Team: 4.9

Congratulation to our Support Team for getting a feedback near perfection.

For icCube’s Reporting, the most up-voted features are ‘Fluid layout’, ‘Improved Self BI’, and ‘Improved tablet support’. The icCube Data Analysis & Reporting Team will start working on these new features very soon.

Thanks again for your contribution! We are looking forward to next year’s survey.

survey

By David Alvarez

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