Reporting Solution Empowering Retailers to make Better Decisions
Partnering for Innovation : Pete Catoe of ECRS Praises icCube
Q : Please describe for us the Embedded Analytics challenges you faced
A : Our decision to select an analytics visualization partner was driven by several key criteria. First and foremost, we sought a partner with a long-term, customer-centric approach, demonstrating flexibility and agility. Security was another paramount consideration. Additionally, we required a licensing structure that would enable ECRS to deliver maximum value to our retailers. We also wanted the flexibility to deploy the solution either on-premise or in the cloud. Performance and ease of use for our retailers were also critical factors. icCube not only met but exceeded our expectations in all these areas.
Q : Why did you go for Buy instead of Build?
A : ECRS boasts a highly capable software development team, backed by 36 years of industry experience. We were fully prepared to develop our own analytics visualization component if we couldn't find a partner that met our stringent criteria. The search was challenging and, at times, discouraging as none of the major US-based providers met our requirements. Near the end of our search, we discovered icCube. It didn't take long for us to complete our due diligence, thanks to the icCube team's helpfulness during our discovery process and in forming our licensing agreement.
Q : How did icCube meet this challenge?
A : Yes, whenever you embark on a new journey with a partner, there are inevitable questions and concerns. Will they uphold their end of the deal? Will they provide the necessary support when we need it? Will they be responsive to reasonable requests? Will they prioritize software security? I can say, without any reservations, that the icCube team has met all of their obligations as an embedded partner. I am simply delighted with their approach to business and technology.
Q : What was the value icCube allowed ECRS to deliver to your clients?
A : The analytical visualization capabilities provided by icCube have been a significant hit with our retailers. icCube's blazing-fast performance allows users to access data at very high speeds, enabling more analysis in a shorter time frame. Our customers also appreciate the ease of using drag-and-drop features to build modern dashboards and pivot tables. Additionally, the seamless ability to output to MS Excel has been particularly well-received.
The Impact
EMBEDDED ANALYTICS FOR SMARTER RETAIL
Real-time dashboards driving sales growth, inventory optimization, and enhanced customer experiences across retail operations.
The Client
ECRS allows their Retail Customers to scale their business with ease using CATAPULT® Retail POS, the only POS solution powered by Unified Transaction Logic® that connects all critical retail touchpoints in real-time.
The Challenge
ECRS aimed to enhance CATAPULT® Retail POS by integrating advanced embedded analytics to provide retailers with real-time insights into sales, inventory, and customer behavior. Their existing system lacked the dynamic visualization and analytical capabilities needed to deliver actionable insights quickly and intuitively. ECRS faced the challenge of finding a flexible, secure, and high-performance analytics solution that could be deployed on-premise or in the cloud, while aligning with their customer-centric approach and stringent licensing requirements. Building an in-house solution was an option, but ECRS sought a partner that could meet their high standards for performance, ease of use, and security without diverting resources from their core development efforts.
The Solution
ECRS partnered with icCube to integrate a powerful embedded analytics module into CATAPULT® Retail POS, delivering dynamic, real-time data visualization and analysis capabilities to their retail customers. icCube’s in-memory processing enabled blazing-fast performance, allowing retailers to access and analyze large datasets, such as sales trends, inventory turnover, and customer purchasing patterns, in seconds. The solution’s drag-and-drop interface empowered users to create modern dashboards and pivot tables effortlessly, while seamless Excel output enhanced usability for retailers accustomed to spreadsheet workflows.
The icCube integration transformed CATAPULT® Retail POS by:
- Providing real-time insights: Enabling retailers to monitor KPIs like sales performance, stock levels, and customer demographics instantly.
- Offering customizable dashboards: Allowing users to slice and dice data by product, store location, or time period for deeper analysis.
- Supporting flexible deployment: Meeting ECRS’s need for both on-premise and cloud-based options to suit diverse retailer preferences.
- Ensuring robust security: Aligning with ECRS’s strict standards to protect sensitive retail data.
- Enhancing user experience: Delivering intuitive tools that retailers could adopt quickly without extensive training.
This solution enabled ECRS to deliver maximum value to their retailers, helping them make data-driven decisions faster and more effectively, ultimately driving business growth and operational efficiency.
Peter Catoe
CEO - ECRS
